Read Most Frequent Questions

1. Choose your Product and Get Pricing. Go to the Product Order Page by clicking the product. Each product has options (paper, size, color, quantity, etc.). Select your product specifications and get the price by instant price calculator. You can call us or talk to our representative by going to the live chat option to get the price for your product.

2. Upload your file and complete your Billing & Shipping Information Click on the “Choose prices & Order Now” button on the product page. Click on the “Browse” button to start attaching your files. Upload all necessary files (graphics, artwork, text, etc.) for your order. Click on the “Proceed” button when you’re done. You will then be directed to the Shopping Cart Page where you can view a summary of your order including the product type, quantity, and price. Please review your order summary carefully. Give your delivery information for shipping. To proceed, click on the “checkout” button. You will be directed Login or signup page. Login to your account or signup for new users. On the Billing Information page, please check your Billing Address. Enter your payment information in the appropriate fields. To proceed, click on the “Continue” button. Please review our Terms and Conditions. Then, click the box that says “I have read and agree with the Terms and Conditions.” Click the “Confirm Order” button to place your order.

3. Approve your Proof Once you have placed your order, you will be prompted by email that proof has been uploaded to your account as soon as possible after we receive your digital files. Your proof can be downloaded by logging in to your viveprinting.ie account, go to job management, then select the invoice that is for review click the link for the proof then download. Please review your digital proof carefully. When your 100% satisfied, click the “approved” button on the invoice. Please note that when you approve a proof, your print job is sent to the press. Once in production, changes cannot be made and the turnaround time of your print job begins.

4. Waive Proof If you want your job to be processed immediately you have the option of waiving your proof. To do this do not check the Get PDF proof box after you have uploaded the file. In doing so your job will be forwarded to production at the same time you have successfully uploaded your file. Important: Only go through this option if you are 100% sure that your file is good for print. viveprinting.ie will not be held liable for any errors that may occur in printing if your digital file has a problem.