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Read Most Frequent Questions

Viveprinting is your packaging and printing partner that you can rely on. We can make the image or box you want your brand to have. With our dedication to quality, creativity and eco-friendliness, we are privileged to offer various cost-effective boxes in the UK. Also, you can get the quality print of your marketing stuff from us at a low price. Our staff is always available to offer you the services you want. To help you better, we present some faqs with your desired answers. If you need further assistance, feel free to call us on 01212704727 or email us at info@viveprinting.co.uk.

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Frequently asked questions

Can I Have Samples?

Yes, you can get samples. You can buy any sample from our online shop.

Have a thorough look at our website to get an idea about the full range of box specifications we offer here at VivePrinting.

It depends on what kind of packaging specifications you have decided for your product. Usually, we deliver the order in 12-14 business days.

It varies by packaging option, but in general, please upload print-ready artwork that is as clear and high-resolution as possible. We recommend vector artwork for the quality resolution.

We start working ASAP when you approve the sample. So, it can’t be changed.

Absolutely Yes! Collaborate with our experts, who’ll guide you with the best possible solution for your packaging text.

We offer a variety of box packaging services for your products. Some of the options include auto lock boxes, corrugated boxes, CBD boxes, cosmetics packaging, cube boxes, rigid boxes, printed boxes, die-cut boxes, display boxes, kraft boxes, mailer boxes, tuck boxes, product boxes, pillow boxes, gable boxes, packaging sleeves, window cut boxes and the list goes on.

Yes! We do offer discounts on bulk orders. Contact our customer support, and they’ll provide you with the best deals and offers for your order.

What are your shipping charges?

Zero! We do not charge shipping costs, no matter where you are in the UK.

Yes, of course. Get in touch with us, and we’ll be at your service.

We deliver the order in 12-14 business days. Please note that business days don’t include weekends or holidays.

We have quality experts who will create a logo for you. You can use that on your packaging and all your marketing materials.

Gloss, semi-gloss, matte/satin, aqueous coating, spot UV, soft touch lamination, gold/silver foiling, embossing, debossing, and raised ink are some finishing options for your order.

We currently accept PayPal and the following credit cards for payment: Visa, MasterCard, American Express, and Discover.

Yes! We value your money, and our payment method is fully secure.

How long does it take for one order to be completed?

We aim to deliver orders in the shortest acceptable time. The exact time depends upon your projects.

Go to our site, complete a quote request form, and we will contact you shortly.

Yes, we promote environmentally friendly packaging services. We work with sustainable packaging materials that are cost-effective and save you the amount.

Yes, one order may include several items, depending on their appearance. We will lead you step by step as we coordinate all required processes.

We provide discounts on orders made continuously and in large quantities. Call us today for a free quote, or visit our shop online. Also, visit Our Deals page to get seasonal and additional discounts.

You can make payments using credit or debit cards, bank transfers, and other online payment gateways.

It is easy to get a quote by accessing our website and filling out an online inquiry form. Otherwise, feel free to contact us at 01212704727 or email us at info@viveprinting.co.uk.

Yes, we are well-equipped to process bulk orders promptly. With our state-of-the-art technologies and well-timed processes, we can make deliveries that maintain excellent quality.

Yes, we deal with rush orders, but it all depends on the complexity of your projects. For detailed guidance, contact our customer care representative.

We always try to cater to our clients, but changes would depend on the production stage only. Contact our customer support team to discuss changes to your order.

Can You Customise it According to my designs?

Yes, we provide customised designs to suit your unique branding and packaging needs.

Yes, we have a design team that can assist you in developing captivating and functional graphics for your projects. They will develop a custom box design that suits your company’s image.

We accept PDF, AI, PSD or high-resolution JPEG files for design submissions. We recommend that files be in an editable version.

Your data is secured first in our list. We have powerful and reliable security systems that ensure your info remains safe throughout the transaction.

When inquiring about a quote, include information about the type of product and its specifications. They include quantity, dimension and any other requirements regarding finishing and customisation.

Do you use any specified types of packaging materials?

Our packaging solutions employ superior quality materials, including cardboard, paper, Kraft, corrugated and many more. Most of our packaging materials are sustainable.

We prefer modern printing methods, such as offset, screen and digital printing. It helps your brand to shine differently by receiving quality products.

Viveprinting is popular for quickly processing and supplying massive printing orders on time. We have express delivery with free design support.

Of course, you can ask for a sample to ensure the product is acceptable before buying larger quantities.

The finishing process aims to give a visual dimension to the product in question. Embossing, Debossing, Varnishing, Soft Touch, Lamination, UV-coating, and Foil stamping are some of the various options that we have for you.

We subject our materials to stringent tests to confirm durability. Our company provides quality with robust packaging solutions. We do it by picking suitable materials for the intended use.

How can I know the current status of my order?

A tracking number will be provided to you after processing your order to track the progress of the delivery.

We ship internationally in the UK, USA, Canada, Australia, Ireland and others. For international delivery, contact us.

Yes, we offer fulfilment services with order processing, packaging, and direct shipping to you or your customers. It will enable you to eliminate unnecessary steps that require many resources and reduce your order fulfilment.

You can deliver your orders to your invoice address, which differs from your default address at checkout. You can contact us if you need further assistance.

Can I obtain a hard copy of the proof before the actual production runs?

Yes, we provide hard-copy proofs. A physical proof allows the review to confirm that the order is accurate and good enough for mass production.

We are always here to listen to your suggestions. Contact our customer representative for your concerns, and we are just one call away. 

Feel free to get in touch with us and explain the issue. Our customer support team will assist you to resolve it.

As we start working as soon as you order, unfortunately, we cannot cancel your orders.

As you went through our FAQs, we hope you understood our processes, capabilities, and customers’ satisfaction with us. Our devoted team is also available to answer extra questions. Do not hesitate to contact us so that we can start working together to raise your brand. We will do it by using high-quality packaging and printing services. We thank you for choosing Viveprinting.